Frequently Asked Questions
Are these bags authentic designer pieces?
No. We sell designer-style bags inspired by leading fashion houses — high-quality fashion items, not original pieces. Every product page makes this clear.
Can I pay cash on delivery?
Yes. Cash on delivery is available everywhere in Egypt. Pay the courier when your order arrives.
Do you ship outside Cairo?
Yes. We ship to all 27 governorates.
Can I return or exchange an item?
Returns and exchanges are only accepted when the product has a defect. See our Return & Refund Policy for details.
How do I reach customer service?
The current contact channels are listed in the site footer.
Is it safe to share my address and phone with you?
Yes. We use your details only to process and deliver your order. We never sell or share customer data with third parties.